Category | Retention reason | Retention period |
---|---|---|
Lotte Property&Development website | Receiving internal complaints | 1 year |
Receiving Voice of Partners inquiries | 1 year | |
Interworking L.POINT membership | Destroy immediately at the end of the session | |
LOTTE WORLD TOWER & MALL website | Receiving Voice of Customers inquiries | Destroy immediately when the purpose is achieved |
Receiving business inquiries | Destroy immediately when the purpose is achieved | |
Receiving office workers membership applications | Until January 1 of the following year after withdrawing from office workers and L.POINT membership | |
Receiving orders for waiting of the smart restaurant service | 1 year | |
Receiving orders for reservation of the smart restaurant service | 1 year | |
Receiving orders for to-go of the smart restaurant service | 1 year | |
Registering administrator accounts for the smart restaurant service | Destroy immediately upon withdrawal from membership | |
SKY31 convention website | Receiving inquiries | Destroy within 1 month of receipt of the inquiry |
Signing contracts | 5 years (according to 「Act on Consumer Protection in the Electronic Commerce Transactions」) |
|
workflex website | Receiving inquiries | Destroy within 1 month of receipt of the inquiry |
Signing contracts | 5 years (according to 「Act on Consumer Protection in the Electronic Commerce Transactions」) |
|
Registering for the office access system | Destroy immediately when the purpose is achieved(within 1 month of contract expiration) | |
Common | Receiving customer complaints and disputes | 3 years (according to 「Act on Consumer Protection in the Electronic Commerce Transactions」) |
Paying and Supplying of goods | 5 years (according to 「Act on Consumer Protection in the Electronic Commerce Transactions」) |
|
Receiving surveys and event applications | Destroy immediately when the purpose is achieved(within 1 month of termination) |
Category | Contents | Required Information |
---|---|---|
Lotte Property&Development website | Receiving internal complaints | (Essential) name, phone number, e-mail address |
Receiving Voice of Partners inquiries | (Essential) name, phone number, e-mail address | |
Interworking L.POINT membership | (Essential) name, ID, PW, Customer ID, phone number, CI | |
Lotte World Tower& Mall website | Receiving event applications | (Essential) name, gender, phone number, address, e-mail address, nationality(upon application of foreigners), blood type, history of disease, size of a top, the name of a legal representative(when children under the age of 14 participate) |
Receiving Voice of Customers inquiries | (Essential) name, phone number, e-mail address | |
Receiving business inquiries | (Essential) name, phone number, e-mail address | |
Receiving office workers membership applications | (Essential) CI, name, phone number, a picture of the business card | |
Receiving orders for waiting of the smart restaurant service | (Essential) phone number | |
Receiving orders for reservation of the smart restaurant service | (Essential) name, phone number | |
Receiving orders for to-go of the smart restaurant service | (Essential) phone number | |
Registering administrator accounts for the smart restaurant service | (Essential) name, phone number | |
SKY31 convention website | Receiving inquiries | (Essential) name, corporate name(when a person in charge of a corporation inquires), phone number, e-mail address, inquiry and contract history |
Signing contracts | (Essential) name, corporate registration number(when a person in charge of a corporation signs), birth date(when an individual signs), phone number, e-mail address | |
Workflex website | Receiving inquiries | (Essential) name, corporate name, e-mail address, phone number |
Signing contracts | (Essential) name, address, phone number, birth date, e-mail address, corporate name |
Agent | Task | Retain and Use period |
---|---|---|
LOTTE Members, Inc | L.POINT Membership Operation | Destroy immediately upon withdrawal from membership |
LOTTE Data Communication Company | Computing Systems Operation | Destroy immediately at the end of the contract |
Daehong communications | Event Management | Destroy immediately at the end of the contract |
LOTTE Shopping | Lotte World Mall Operation, Customer Contact Services(information desk, stroller rental, item storage) | Destroy immediately at the end of the contract |
The man | Security service(parking) | 1 year |
S-Tec system | Security service(security) | 1 year |
Proscom | Security service(security) | 1 year |
Chief Privacy Officer of Information Protection | Person in charge of Personal Information Protection | Person in charge of Personal Information Protection (Workflex) |
Person in charge of Personal Information Protection (SKY31 Convention) |
Person in charge of Personal Information Protection (Lotte Tower & Mall Web Service) |
Person in charge of Personal Information Protection​ (Residence) |
Person in charge of Personal Information Protection (Restaurant Services Admin Page) |
|
---|---|---|---|---|---|---|---|
Name | Kwang-Hee Son | Min-Kyu Ham | Beom-soo Youn | Seung-Chan Lee | So-Hyun Yu | Ji-Heon Chung | Seok-Ho Cha |
Team | Information Security Division | Information Security Division | Shared Space | Shared Space | Marketing | Residence | Information Security Division |
Position | Managing Director | Senior Assistant | Assistant | Assistant | Assistant | Manager | Assistant |
khson@lotte.net | mkham@lotte.net | bsyoun@lotte.net | seungchan@lotte.net | sohyunyu@lotte.net | jh.chung@lotte.net | seokhocha@lotte.net | |
Telephone | 02-3213-5600 | 02-3213-5607 | 02-3213-5967 | 02-3213-9002 | 02-3213-5108 | 02-3213-5003 | 02-3213-5612 |
Chief Privacy Officer of Information Protection | Person in charge of Personal Information Protection | |
---|---|---|
Name | Kwang-Hee Son | Min-Kyu Ham |
Team | Information Security Division | Information Security Division |
Position | Managing Director | Senior Assistant |
khson@lotte.net | mkham@lotte.net | |
Telephone | 02-3213-5600 | 02-3213-5607 |
Person in charge of Personal Information Protection (Workflex) |
Person in charge of Personal Information Protection (SKY31 Convention) |
|
---|---|---|
Name | Beom-soo Youn | Seung-Chan Lee |
Team | Shared Space | Shared Space |
Position | Assistant | Assistant |
bsyoun@lotte.net | seungchan@lotte.net | |
Telephone | 02-3213-5967 | 02-3213-9002 |
Person in charge of Personal Information Protection (Lotte Tower & Mall Web Service) |
Person in charge of Personal Information Protection​ (Residence) |
|
---|---|---|
Name | So-Hyun Yu | Ji-Heon Chung |
Team | Marketing | Residence |
Position | Assistant | Manager |
sohyunyu@lotte.net | jh.chung@lotte.net | |
Telephone | 02-3213-5108 | 02-3213-5003 |
Person in charge of Personal Information Protection (Restaurant Services Admin Page) |
||
---|---|---|
Name | Seok-Ho Cha | |
Team | Information Security Division |
|
Position | Assistant | |
seokhocha@lotte.net | ||
Telephone | 02-3213-5612 |