LOTTE PROPERTY & DEVELOPMENT Homepage

2. Provide and Share Personal Information to/with the Third Parties

• Lotte Property&Development uses customer’s personal information within the range determined in 「Collection and Use of Personal Information」 and does not use more without the customer’s prior consent or provide the information to the third parties.
• However, followings are exceptions


• 1) When the user agreed previously
• 2) When the investigative agency and supervisory authority require for the information for the purpose of investigation based on the process and method of the relevant jurisdiction
• 3) When necessary to settle charges for service provision
• 4) When the personal information is needed for fulfillment of contract
• 5) When there is sufficient evidence that it is necessary to disclose user information that causing mental or physical damage to others thus legal action against it should be taken
• 6) When the information is provided to the third parties like external organization and group in the form of unidentifiable state for making statistics, marketing analysis and market research
• 7) When the personal information is needed for fulfillment of contract related to provision of service but extremely difficult to obtain normal consent due to economic or technical reason

3. Consign personal information to the agent

• - Lotte Property&Development consigns the agent to deal with the personal information task in order to provide better service.
• - The company consigns the personal information task to the agent as below and takes necessary measure to make sure the information to be safely managed according to the relevant jurisdiction. The consigned information is limited to the minimum amount necessary to provide better service. If there is a change in outsourcing operations, we will guide you through the notice on the website and revise this policy.
• - Followings are the purpose of consignment.

4. Personal Information Destroy

• The Company will destroy the information without delay once the purpose of collecting and using personal information has been achieved. When the information disposal is consigned to the third parties, the company prevents them from dealing with the information. The destruction procedure and method are as follows.


• A. Destruction procedure
• - The information entered at the time of the inquiry will be transferred to another DB (another document box in the case of paper) after the purpose has been achieved and destroyed after being stored for a certain period based on the internal policy and other information protection grounds according to related laws (retention and refer to usage period)
• - The personal information separately transferred to the DB will not be used for any other purpose other than the possession unless it is required by law.


• B. Destruction method
• - The personal information output on paper is shredded by a shredder or destroyed through incineration.
• - Personal information stored in the form of electronic files will be deleted using technical methods that do not allow the recording to be replayed.

5. Use and Refusal of Cookie

• The company uses cookies that stores information related to users and find it frequently. A cookie is a very small text file sent to the browser on your computer by the server used to operate the company's website and stored on your computer's hard disk.


• A. Purpose of using cookie
• - Save selected research customization point choose by individual and used for configuration which the user requires.


• B. How to reject setting cookies
  • 1) How to set cookies (In case of using Explorer 9.0 or higher)
  • • Click Start> Control Panel> Internet Options. Click the "Personal Information" tab. Adjust the meter in "Settings" and set the level that allows cookies that suit you.
  
  
  • 2) How to see received cookies (In case of using Explorer 9.0 or higher)
  • • Click Start> Control Panel> Internet Options. Click the General tab. Click the "Settings" button in "Search History". Click the “View File” button to confirm.
  
  
  • 3) How to reject setting cookies (In case of using Explorer 9.0 or higher)
  • • Click Start> Control Panel> Internet Options. Click the "Personal Information" tab. Set the meter in "Settings" to a higher level and set it to "Block all cookies".

6. Customer’s Rights

• 　At any time, the user can refer to his / her registered personal information, request the deletion and suspension of the information, and withdraw consent for the collection, use and provision of personal information. If you want to delete or suspend the processing of personal information or withdraw consent for collection, use, or provision, please contact the management department of the homepage or the person in charge of personal information by writing, telephone or e-mail and we will take action without delay after confirmation.


• 　Legal representatives may withdraw consent to the collection, use or provision of personal information of children under the age of 14 and can request correction of reading and error related to personal information provided by children under the age of 14.
• 　However, the company can refuse the request for the following cases.
• 1) When it is inevitable due to the special regulations on jurisdiction or in order to abide by the legal obligation
• 2) When there is a worry to damage other people’s life or body, or to unrightfully violate other’s benefits.
• 3) When the main agent of the information does not clearly express to terminate agreement and it is difficult to fulfill the service agreed between the agent and company unless dealing with personal information.
• 　　Also, the responsibility for an accident due to incorrect information entered by the user or legal representative lies with themselves, and if false information entered such as the theft of information of another person, you can be punished and subject to restrictions of using service

7. Customer Obligations

• A. Customer shouldn’t yield or lend ID, passwords, and access material. When personal information is disclosed due to customer’s carelessness such as losing ID or leaving website without log out, browser’s weakness, or unexpected hacking beyond the technical and operational measures defined by relevant jurisdiction while the company takes all kinds of measures to protect hacking as a responsible manager, the company is not responsible for the damage customers suffer.
  
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  • · Customer should maintain his/her personal information up to date and they are responsible for all the problems caused by false information.
  • · Customer can lose membership qualification when they use other person’s personal information.
  • · Customer is responsible for maintaining security of ID and passwords and he/she cannot yield or lend them to the third parties. Customer has a duty to cooperate to periodical passwords changing in order to mange privacy policy.
  • · Customer should log out and close the web browser program after using the company’s service
  • · Customer should abide by the personal information-related jurisdictions such as "「Information and Communication Network Act」", “「Act on the Protection of Personal Information」”, and "Resident Registration Act”.


• B. When children under age of 14 apply for membership, the company must obtain a consent from a legal representative(parents) to protect personal information of children. Therefore, when children under 14 want to join membership, their legal representative should join membership at the same time. When their legal representative does not agree, children cannot be a member. According to the relevant jurisdiction, children’s legal representative should identify themselves by credit card, cell phone, or certificate to allow their children under the age to join membership.

8. Technical/Operational/Physical Measures to Protect Personal Information

• The company considers following technical, operational, and physical measures to protect personal information from being lost, stolen, disclosed, distorted, or damaged when dealing with customer’s personal information.


• A. Personal Information Encryption
  • Customer’s passwords are stored and managed through one way encryption and only the owner of the accounts who knows the passwords can view and change personal information. In prevent the third person from conjecturing passwords with the date of birth or telephone number of the customers, the system forces the customer not to use easy-to-guess passwords with the encryption rules. Personal information like resident registration, foreign registration number, bank account, and credit card number is stored and managed with safe encrypting algorithm


• B. Preparation for hacking
  • To prevent the customer’s personal information from being disclosed due to hacking or violation of the company’s information and communication network, the company operates 24 hours violation blocking system and makes sure the sensitive personal information safely delivered on the network by encrypted communication.


• C. Minimization and Education of the People with Access to Personal Information
  • The company restricts the number of person dealing with personal information and educates them the importance of protecting those information


• D. Physical Inspection and Block
  • The company physically inspects and blocks the personal information from access by installing computer room and archive in the remote area where outer access is impossible.

9. Managers in charge of Personal Information

10. Obligations of Notification

Guidelines for closed circuit television (CCTV)

• Lotte Property&Development Inc inform you about the usage and management of the video information processed by guidelines for closed circuit television.


• A. Installation basis and purpose of CCTV
  　　Lotte Property&Development Inc install CCTV to prevent accident like fire and enact a provision named ‘Guidelines for closed circuit television’ based on article 25 of 「Act on the Protection of Personal Information」 and article 25 of enforcement ordinance of 「Act on the Protection of Personal Information」to ensure rights & interests of information subject and to promote business properly by prescribing point of information security that company must follow.


• B. Present condition of CCTV
  　　Below are number of installations, locations and range of filming.
  　　· Number of installations : 3,615 total, World Mall(2,502), World Tower(1,113)
  　　· Location : entrance of parking area, entrance door, shop, office
  　　· Range of filming : entrance and path of office, entrance and path used by shopper, parking area
  


• C. Designate of CCTV administrator
  　　Below are chief manager of processing video information, department and person in charge of who deal with video information for safety supervision.
  　　· Chief Manager : Lotte Property&Development Inc Dong-Min Seol(Team leader) / Phone number : 02-3213-5922
  　　· Consignment Manager
  　　　a. Lotte World Tower ProScom Inc(Security) Cheol-Hui Lee(Head of department) / Phone number : 02-3213-9112
  　　　b. Lotte World Mall S-tec system Inc(Security) Woo-Gil Park(Head of department) / Phone number : 02-3213-0112
  　　　c. Lotte World Mall The-Man Inc(Parking) Hyeon-Wu Lee(Manager) / Phone number : 02-3213-0251
  
  
  Lotte Property&Development Inc Guidelines for closed circuit television version : version.3
  
  Lotte Property&Development Inc Guidelines for closed circuit television version.1
  Lotte Property&Development Inc Guidelines for closed circuit television version.2
  Lotte Property&Development Inc Guidelines for closed circuit television version.3